SAN JOSE, COSTA RICA — October 17, – PaySports.com, the premier sportsbook affiliate program, today launched PromoCode©, a new tool that gives webmasters the power to track all their marketing campaigns.
Webmasters can use PromoCode© to create a unique campaign or site identifier from a combination of letters, numbers and symbols. The PaySports system will then generate a tracking code that includes a partner’s affiliate ID and the promotional code.
“PromoCode© is a breakthrough for affiliate marketers,” said program manager Kevin Newton. “Now partners can use an unlimited number of sites to drive traffic and understand which ones are converting the best. This also goes for their email, newsletter, pop-up and banner campaigns. PromoCode© just took the guess-work out of Internet marketing.”
Webmasters can join PaySports by calling 1-866-222-4263 X5105, or by logging on at:
Separately, PaySports announces the extension of its popular Webmaster Madness judi online Promotion throughout football season. The promotion rewards webmasters with a $150 cash bonus for every block of five webmasters they refer to the PaySports.
Dull Training Offers Zero Pay-Off for Casinos, Employees; Five Keys to Dynamic Training That Creates Service Superstars Boring training is a waste of time, energy and money but, unfortunately, that’s the quality of instruction many casino employees receive when it comes to guest service training. It’s time gaming properties got it right and reaped the rewards of their training programs.
Dull Training Offers Zero Pay-Off for Casinos, Employees;
Five Keys to Dynamic Training That Creates Service Superstars
First they get restless. Soon they can’t concentrate. Eventually, they begin to nod off.
Is this how your casino’s employees react to your guest service training programs?
“We’ve all experienced it – dull training,” says Martin R. Baird, president of Phoenix, Ariz.-based Robinson & Associates, Inc., a guest service consulting firm for the gaming industry. “Boring training is a waste of time, energy and money but, unfortunately, that’s the quality of instruction many casino employees receive when it comes to guest service training. It’s time gaming properties got it right and reaped the rewards of their training programs.”
Baird offers the following five tips on how to avoid boring training that hinders employees’ ability to provide guests with only the best in service.
Number 1: Offense is the best defense. Don’t accept an outside trainer’s assurances that his or her program is effective. “If they want your business, they must give a demonstration,” Baird says. “Contact a few training companies, make them audition and select the one that’s right for you. Be sure the company you choose is capable of making a two-hour presentation fun and interactive.”
Number 2: Treat your employees like adults. Adults learn by participating, not listening to a lecture. “Your service training should be lively, dynamic and participant centered to keep attendees interested and focused,” Baird suggests. “Design a program that forces your employees to use all their senses. That increases retention of information.”
Number 3: Make it fun. Training should be fun as well as educational. “When people are having fun, they’re more open to learning, to trying new ideas and concepts,” Baird notes.
Number 4: Use pertinent, high-quality content. “The presenter should talk about authentic challenges to providing quality guest service in a gaming environment,” Baird says. “Dynamic delivery is not enough. The information must be realistic and useful.”
Number 5: Encourage self-learning. To round out the information given by the presenter, let the attendees share their ideas. “Let them learn for themselves,” Baird suggests. “Guest service training requires participants to shed old ideas and habits and accept new ones. They will be more receptive to change if they are part of the process.”
Owned by Lydia and Martin Baird, Robinson & Associates, Inc., is a guest service consulting firm that provides specialty guest service training, management skills training, presentation skills training, team building programs and employee incentive and recognition programs for the gaming industry. The Bairds have a Web site, www.casinocustomerservice.com, that’s devoted to helping casinos improve their guest service so they can compete and increase revenues. Robinson & Associates may be reached by contacting Lydia at 480-991-6421 or at firstname.lastname@example.org. Robinson & Associates is a member of the Casino Management Association and an associate member of the National Indian Gaming Association.